DOMESTIC (USA) ORDER SHIPPING POLICY

Flat Rate Shipping Rates apply to all contiguous, non P.O. Box, non APO address USA orders only. Flat Rate Orders will be shipped via UPS Ground or via USPS for lighter packages.

Any order shipped to AK, HI, a P.O. Box, an APO address, or any other territory outside the contiguous USA will be shipped via USPS Priority Mai land are subject to shipping charges as quoted.

FREE SHIPPING ON ALL ORDERS OVER $150 shipped within the contiguous United States via UPS Ground only. These sales do not include international, AK, HI or express shipping.

FREE SHIPPING + 10% off entire order on all orders over $300 shipped within the contiguous United States via UPS Ground only.

Separate orders placed by the same customer but going to different locations cannot be combined to receive free shipping.

These terms apply to all Retail web, phone and mail-in orders. They do not apply to wholesale orders.

Return Policy

Busy Bees Candle Co. provides exceptional quality candles and guarantee your satisfaction. If, for any reason you are not satisfied with your purchase, contact us within 14 days of receipt, and receive a full refund or credit towards immediate replacement.

• Contact us immediately.
• Include a copy of the original invoice or packing slip.
• Include a note stating the reason for the return.
• Re-package the items carefully, they should be returned in the same condition in which they were received.
• Refunds can only be made on undamaged, unused merchandise.

Returned shipping charges will be the responsibility of the purchaser. If the error was our fault, we will refund both the original shipping charges and the return shipping charges. The returned merchandise will be credited to your credit card, or equal value towards immediate exchange will be given.

If you have any questions, please call us at 530-798-9442